Usage Reports Hub for Administrators

This site is exclusive for those who play an administrator role in their institutions. Find all the resources you need to run usage reports and interpret their data. 

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Getting started?

Most of the frequently asked questions are included in our comprehensive, easy-to-follow Usage Reporting Guide. Whether you are a first-time administrator or a seasoned one, this resource will help you get started. Explore the short how-to-videos below this page to get specific answers to your questions. 

Resources on Usage Reports

Identifying Zero-Usage Titles in COUNTER5 Reports

Watch this short video to learn how to identify zero-usage titles by easily generating a COUNTER5 report through your administrator dashboard.

Getting a Hold of Holdings: Wiley’s Path Towards KBART Automation

Learn how Wiley transformed their knowledge base using KBART formatting

Book Reports

This video details how to generate reports for activities related to books, including book requests and book usage by access type.

Usage Statistics FAQ

Questions about gathering usage statistics? Find answers and additional support resources here.

WOL Usage Reporting Guide 2021

Journal Reports

Find detailed instructions on pulling reports related to journal activity, including requests and usage by access type.

Sample Journal Request Report

This video demonstrates the step-by-step process of how to generate a COUNTER5 Journal Request Report.

How to Retrieve Reports on Wiley Online Library

View this short video for an introduction to pulling reports on Wiley Online Library.

Platform Reports

This short video walks through how to generate platform reports, beneficial for understanding metrics across the entire platform.

Key Metrics

Watch this video to gain further understanding of key metrics used in Wiley Online Library reporting.

Database Master (Cochrane Library)

Learn what the Database Master Report entails as well as information available with other types of database reports. These reports are targeted toward use of the Cochrane Library.

Working with COUNTER5 Reports in Excel (Deep Dive)

In this video, Wiley's Senior Research Manager and member of the COUNTER Executive Committee Kornelia Junge provides a clear step-by-step guide to using Microsoft Excel with COUNTER5 release reports.

What is COUNTER5?

Watch this video to gain a better understanding of the new COUNTER5 practice.

Detailed Overview: Intro to COUNTER5

View this video for a more in-depth overview of COUNTER5 and its new reporting requirements.

COUNTER5 Vs COUNTER4

Learn key differences in COUNTER5 and COUNTER4 reporting, specifically the time frames applicable for each.

COUNTER5 - Journal Usage Manual for Librarians

The COUNTER5 method also applies to measuring journal usage. This guide introduces improved methods for compiling and reporting journal engagement data using this practice.